TRANSPORT AND DELIVERY

ENJOY.CAT will manage national shipments to the shipping address provided by the customer during the purchase process. No shipments will be made to post offices in any country in the world. Shipping costs will be calculated based on the weight of the order.

ENJOY.CAT will select the transport agency that suits you best at any given time and for each destination to the object to obtain a service as efficient and reliable as possible and will issue the order within 48-72 hours (maximum) following receipt of the same (except on weekends or public holidays that will do so on the first working day following) and then if the payment is confirmed, as long as the products are available and there are no circumstances of force majeure that prevent it. The selected transport agency will deliver the order within the deadline it has established according to the destination and type of service used. In all cases, once the goods have been delivered to the carrier, the system will send the customer an email with a code that will allow them to track the shipment via the carrier's website. ENJOY.CAT will not be responsible for delays in delivery caused exclusively by causes attributable to the transport agency or to unforeseeable and uncontrollable factors that it does not have the duty to bear.

As a general rule, transport agencies make several attempts to deliver the goods. If this is finally returned and the various delivery attempts are proven, the customer will have no right to a refund of the amount of their purchase. In any case, ENJOY.CAT will never manage the forwarding of the goods.